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When your work is sent back

Sometimes the Team Lead or the person who asked for the work wants changes. Then your task comes back to you.

How you know

  • You get a message in Notifications.
  • On My Tasks, the task shows under Items Requesting Changes.

  • On the Job Ticket card you see a red label:

    • Rejected - Internal means the Team Lead asked for changes.
    • Rejected - Final means the person who asked for the work asked for changes.

    A task card with the red Rejected - Internal label (in the red box)

See what to change

  1. Click Job Ticket in the menu. Click the card with the red label.
  2. Read the box at the top called Revision Requested. It says what to change.

  3. Scroll down to Feedback History. It shows every change that was asked for, newest first.

    Close-up: the Feedback History part of the panel

    The full screen. The red box shows the Feedback History.

Fix it and send it again

  1. Click Start Work.
  2. Make the changes in your design. Save it and copy the new share link.
  3. Click Submit v2 (the number goes up each time).
  4. Paste the new link. Click Preview. Then click Self Approve.

The steps are the same as the first time. See Send your finished work.

Not sure what they want?

Ask a question in the comments of the task. See Ask a question.